Frequently Asked Questions

What kind of care do you provide?

We currently offer non-personal care services such as companionship, outings, errands, home visits, and appointment support. These services are designed to bring comfort, connection, and help with day-to-day activities — all delivered with a warm, personal touch.

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Are you registered with the CQC?

Our full registration with the Care Quality Commission (CQC) is currently underway. While we are not yet providing personal care, we already uphold high standards of professionalism, safety, and compassion in all the services we offer.

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What areas do you cover?

We are based in Shropshire and offer our services across the local area. If you’re not sure whether we cover your postcode, feel free to get in touch — we’re always happy to help if we can.

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Are your carers DBS checked?

Yes — anyone working on behalf of Cherished Memories Care will be fully DBS checked to ensure the safety and peace of mind of all clients and families.

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Can I customise the type of support I need?

Absolutely. Our care is flexible and built around you. Whether you’d like companionship, help with errands, or support with attending appointments, we’ll work with you to create a personalised plan that fits your routine and preferences.

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Do you provide support on evenings or weekends?

Yes, we offer flexible hours to suit your needs — including evenings and weekends by arrangement. Just let us know what works best for you and we’ll do our best to accommodate.

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How much do your services cost?

Pricing varies depending on the type and frequency of support required. We’ll provide a clear, no-obligation quote after a friendly chat to understand your needs. There are no hidden fees – just honest, transparent pricing.

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How do I get started?

Simply give us a call or drop us an email to arrange a free, friendly consultation. We’ll talk through your needs, answer any questions, and help you decide if we’re the right fit for you or your loved one.